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Turnaround Times

Shipped orders will ship the next business day if you follow the guidelines. Files uploaded after the cut off time will be processed the following business day. Some products are available with Rush Turnaround for an extra charge. Our standard turnaround times are also available at no extra charge. Rush orders do not automatically include rush shipping. Please select the best shipping option to meet your needs.

If you order a proof (Online PDF), your turnaround time begins as soon as you approve your proof in our system. If you order “No Proof, Run As Is” (only recommended if you are certain you want us to print what you sent as is), your turnaround time begins as soon as your order begins the imposition process. Once your order is in imposition, you should receive an email with your estimated order completion date (does not include shipping or mailing). If you request a proof, you must approve your proof by 9:30 a.m. CST for turnaround time to begin. Note that it take orders up to 24 hours to process your files. 1-2 Day shipped orders will ship the next business day after 4:00 p.m. or in 2 business days if you follow the guidelines. Files uploaded after the cut off time will be processed the following business day.

If you order a proof (Online PDF), your turnaround time begins as soon as you approve your proof in our system. If you order “No Proof, Run As Is” (only recommended if you are certain you want us to print what you sent as is), your turnaround time begins as soon as your order begins the imposition process. Once your order is in imposition, you should receive an email with your estimated order completion date (does not include shipping or mailing). If you request a proof, you must approve your proof by 9:30 a.m. CST for turnaround time to begin. Note that it take orders up to 24 hours to process your files. 2-3 Day shipped orders will ship between 2 business days after 4:00 p.m. and 3 business days if you follow the guidelines. Files uploaded after the cut off time will be processed the following business day.

If you order a proof (Online PDF), your turnaround time begins as soon as you approve your proof in our system. If you order “No Proof, Run As Is” (only recommended if you are certain you want us to print what you sent as is), your turnaround time begins as soon as your order begins the imposition process. Once your order is in imposition, you should receive an email with your estimated order completion date (does not include shipping or mailing). If you request a proof, you must approve your proof by 9:30 a.m. CST for turnaround time to begin. Note that it take orders up to 24 hours to process your files. 3-4 Day shipped orders will ship between 3 business days after 4:00 p.m. and 4 business days if you follow the guidelines. Files uploaded after the cut off time will be processed the following business day.

If you order a proof (Online PDF), your turnaround time begins as soon as you approve your proof in our system. If you order “No Proof, Run As Is” (only recommended if you are certain you want us to print what you sent as is), your turnaround time begins as soon as your order begins the imposition process. Once your order is in imposition, you should receive an email with your estimated order completion date (does not include shipping or mailing). If you request a proof, you must approve your proof by 9:30 a.m. CST for turnaround time to begin. Note that it take orders up to 24 hours to process your files. 5-7 Day shipped orders will ship between 5 business days after 4:00 p.m. and 6-7 business days if you follow the guidelines. Files uploaded after the cut off time will be processed the following business day.

MONDAY-FRIDAY: 6am – 6pm PST

When does my turnaround time start?

All orders require up to 24 hours to process your files. If you chose the proofing method “No Proof, Run As-Is” your turnaround time begins when we have completed processing your files. If you chose another proofing method, your turnaround time does not start until after you approve your proof.

On orders approved after 4pm CST, the turnaround does not start until the next business day.

Running jobs without a proof is slightly faster, but not recommended as it removes ANY LIABILITY WHATSOEVER on our part. Even if an error occurred while processing or you have incorrect information on your artwork, we are not responsible for this, as you have waived your opportunity for a proof.

Files with issues will be put on hold and the turnaround time will be reset, to begin from the point the issues are resolved.

All turnaround times are approximate and ARE NOT guaranteed.

If you send replacement files after your files are processed, you will be charged a $10 re-RIP charge! Please make sure your artwork is correct BEFORE uploading. This will save you time and money!

IF YOUR PAYMENT FAILED DURING THE ORDER PROCESS, DO NOT PLACE ANOTHER ORDER.